API Overview

Instead of managing multiple courier integrations, your system connects to Muvx once — and we handle the complexity behind the scenes.

This low-code, scalable API helps streamline your logistics workflow, reduce technical overhead, and speed up delivery operations.

Order Lifecycle

Below is the typical order status flow:

1. created – Order created in Muvx by the shop
2. accepted – Accepted by Muvx or assigned to delivery
3. dispatched – Courier assigned and dispatched (if supported)
4. picked_up – Package picked up from the store (if supported)
5. in_transit – On the way to customer (if supported)
6. delivered – Successfully delivered
7. cancelled – Cancelled (by shop or Muvx)
8. failed – Delivery failed (e.g., customer unreachable)

The diagram below illustrates the main order flow and its possible statuses.
For a high-resolution version, you can download the PDF here.

Each status will be reflected in Muvx's system and, optionally, pushed to your system via a webhook.